RN Call Center and Triage

Part-time benefits eligible, 32 hours per week. Need to be flexible with hours.

RESPONSIBILITIES:

  • Assess patient concerns/problems for all age groups over the phone through the collection of health data
  • Plan/prioritize, implement and advise treatment based on approved protocols
  • Completes prescription refills using approved company protocols
  • Hospital follow-up calls
  • Help develop and update written protocols
  • Participates in special projects and committee work as requested

REQUIRED QUALIFICATIONS:

  • Current RN license in the State of Minnesota
  • Graduate of an accredited RN program
  • 5 years RN experience in a variety of health care settings
  • Previous triage experience preferred
  • Experience with electronic medical records, eClinicalWorks experience preferred
  • CPR certified
  • Possess excellent oral, written and interpersonal communication skills with a high level of organizational ability and attention to detail
  • Ability to collaborate with other members of the care team and able to work independently using effective nursing judgment and decision-making skills
  • Demonstration of good time management and have the flexibility to deal with frequent changes within the organization

BENEFITS:

  • Medical
  • Dental
  • Vision
  • Healthcare Flexible Spending Account (FSA)
  • Health Savings Account (HSA)
  • Group Life
  • Voluntary Life
  • Voluntary Disability
  • 401K
  • Profit Sharing
  • Employee Assistance Program

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