Careers

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 9 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form. Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. Entira Family Clinics is looking for a Medical Assistant to be part of a dedicated team in a physician owned organization providing exceptional quality of care to our patients. The expected annualized base pay range for this position will be from $20.00 to $30.00. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

HOURS: Part-Time Position, Wednesday and Friday Evenings 5:30-8:30, Every other weekend (both Saturday and Sunday) 8am-5pm

Responsibilities:

• Show patients to exam rooms and prepare them for the provider.
• Obtain vitals and interview patients to obtain medical information.
• Update patient’s electronic medical record
• Prepare and administer medications as directed by a provider.
• Collect samples and perform routine laboratory tests, blood draws and phlebotomy.
• Operate x-ray, electrocardiogram (EKG), and other equipment to administer routine diagnostic tests.
• Stock and prepare rooms.

Requirements:

• Completion of an accredited Medical Assistant program
• Limited scope x-ray operator’s license preferred
• Ability to multi-task and work in a fast-paced environment
• Flexibility of working hours

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff.  Our 9 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form.  Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

We are currently seeking a Scheduler for scheduling and canceling appointments and verifying patient’s demographic information. You should also be able to ensure that sufficient time is allocated to each appointment.

The expected annualized base pay range for this position will be from $18.00 to $27.00, plus core and optional employee benefits. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs. 

This role is Part-time benefit eligible, 36 hours per work week. Hours are To Be Determined with some weekends roughly every 4-6 weeks.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Ensures telephones are courteously and professionally answered.
• Receives and handles all telephone calls, resource, and routes to appropriate department.
• Schedules patient appointments via telephone and patient portal.
• Contact/reschedule patient appointments due to provider schedule changes.
• Perform visit planning duties (create alerts/recalls, contacting patients for follow-up care).
• Create provider mater schedule and review/edit daily schedules for each physician, as designated.
• Block schedules per clinic/provider request.
• Maintain strict confidentiality with patient information.
• Perform various other duties as directed by manager and /or lead.

EDUCATION AND EXPERIENCE:

• High School Diploma or equivalent.

QUALIFICATIONS AND SKILLS:

• Proven experience working in a medical office.
• Working knowledge of medical terminology.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• The ability to type and file accurately.
• Excellent communication and organizational skills.
• Excellent written and oral communication skills.
• Maintains effective and cooperative working relationships with co-workers, leaders, clinical staff and the public.
• Must be detail-oriented and accurate.
• Ability to multi-task and prioritize tasks.
• Displays an aptitude and willingness to learn new responsibilities.
• Willingly accepts feedback.
• Flexible with hours and ability to cover weekend shifts as needed.
• Ability to problem-solve and work independently.
• Displays a professional appearance.

Benefits:

• Medical
• Dental
• Vision
• Healthcare Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Group Life
• Voluntary Life
• Voluntary Disability
• 401K
• Profit Sharing
• Employee Assistance Program

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 9 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form. Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Entira Family Clinics is looking for a highly motivated, friendly, compassionate Registered Nurse looking to be part of a team dedicated to providing exceptional quality care to our patients.

Part-time benefits eligible, 32 hours per week. Position is eligible for remote work 1-2 days a week after 4 months of employment.

The expected hourly pay range for this position will be from $29.00 to $46.00, plus core and optional employee benefits. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

RESPONSIBILITIES:

• Assess patient concerns/problems for all age groups over the phone through the collection of health data
• Plan/prioritize, implement and advise treatment based on approved protocols
• Completes prescription refills using approved company protocols
• Hospital follow-up calls
• Help develop and update written protocols
• Participates in special projects and committee work as requested

REQUIRED QUALIFICATIONS:

• Current RN license in the State of Minnesota
• Graduate of an accredited RN program
• 5 years RN experience in a variety of health care settings
• Previous triage experience preferred
• Experience with electronic medical records, eClinicalWorks experience preferred
• CPR certified
• Possess excellent oral, written and interpersonal communication skills with a high level of organizational ability and attention to detail
• Ability to collaborate with other members of the care team and able to work independently using effective nursing judgment and decision-making skills
• Demonstration of good time management and have the flexibility to deal with frequent changes within the organization

BENEFITS:

• Medical
• Dental
• Vision
• Healthcare Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Group Life
• Voluntary Life
• Voluntary Disability
• 401K
• Profit Sharing
• Employee Assistance Program

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 9 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form. Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Entira Family Clinics is looking for a Registered Nurse Clinic Care Manager to be part of a dedicated team in a physician owned organization providing exceptional quality of care to our patients.

The expected hourly pay range for this position will be from $29.00 to $46.00, plus core and optional employee benefits. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

Responsibilities:

• Responsible for delivery of professional, quality and compassionate patient care.
• Assist providers in Patient Education.
• Carries out assigned nursing tasks and medical orders as delegated by clinicians to support patient care.
• Serves as a positive role model to clinical support staff.
• Partners with Care Coordinators to ensure appropriate support is available to the patients, families, clinicians and staff for service arrangements (home care, admission to hospitals), data tracking and other services as assigned.
• Provides clinical oversight to Care Coordinators as they support patients through care transitions such as home, hospital inpatient, nursing home, customized living and adult foster care and coordinates services for continuity of care and patient safety.
• Participates in care conferences with patients, families and clinicians.
• Participates in patients visits as requested for complex medical issues and/or education.
• Processes prescription refill requests promptly and accurately according to established protocols at patient visits.
• Provides education to patients/families related to clinical care.
• Dialogues with team members to ensure progress in meeting expected care and service outcomes.
• Assists team members in building strong relationships with clinic staff, clinicians and interdisciplinary team members involved in patient care.
• Serves as a resource to team members to enhance successful implementation of care plan.

Requirements:

• Current RN license in the state of Minnesota
• Graduate of an accredited RN program, Associate degree required, BSN preferred
• Previous RN experience in clinic system or care coordination preferred.
• CPR Certified

Benefits

• Medical
• Dental
• Vision
• Healthcare Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Group Life
• Voluntary Life
• Voluntary Disability
• 401K
• Profit Sharing
• Employee Assistance Program

Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff. Our 9 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form. Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

Entira Family Clinics is looking for a highly motivated, friendly, compassionate Director of Information Technology looking to be part of a team dedicated to providing exceptional quality care to our patients.

The expected annualized base pay range for this position will be from $145,000 - $180,000, plus core and optional employee benefits. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

JOB SUMMARY: 

This position will be responsible for leading the organization’s Information Technology function and building and managing the infrastructure, architecture, security, healthcare technologies, data, and systems delivery. This role is pivotal in supporting our mission by providing insights that enhance decision-making and operational efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serve as a trusted advisor, as well as build and maintain relationships with executives and clinic leaders to develop a clear understanding of business needs as it relates IT. Ensure cost-effective delivery of IT services to meet those needs and respond with agility to changing business priorities.
• Define and execute on Entira’s vision for its IT function, as well as cybersecurity awareness and delivery.
• Create synergies across the organization to enable innovative shared solutions; develop and control the annual operating and capital expenditure budget for IT to ensure it is consistent with the organization's overall strategic objectives and plan. Identify opportunities for the appropriate and cost-effective financial investment in IT solutions, including staffing, sourcing, purchasing, and development.
• Integrate the IT and business strategy to achieve company goals by fostering innovation, properly organizing teams, and directing the evaluation, deployment, and management of current and future technology solutions across the organization.
• Assess and communicate risks associated with IT investments and develop business case justifications and cost/benefit analyses for IT spending and initiatives.
• Implement enterprise-wide security, disaster recovery, and business continuity plans.
• Establish and document effective and updated IT policies & procedures to ensure compliance with regulations and operational excellence.
• Forge strong service-oriented teams and engage the team through enthusiasm and excitement about the business.
• Manage and deliver all aspects of the EMR/Practice Management software.
• Manage creation, implementation and maintenance of interfaces.
• Serve as primary IT contact for HIPAA activities and EMR logs when breach concerns are reported.
• Oversee eClinicalWorks provider licensing.
• Oversee of all Entira Family Clinics’ website activities including; new projects, change requests, security, routine updates and intranet site. 
• Research, develop and implement new computer hardware and software solutions for the organization.
• Responsible for managing software modifications and development within agreed upon priorities. 
• Manage EMR/Practice Management implementation projects.
• Interact with the Business Operations, Clinical Practice, Business Office and clinical staff and physicians to document software fixes and enhancements and make requests to the vendor.
• Provide leadership and coordinate Clinical Content Committee, IT Committee, Meaningful Use Workgroup and other meetings as assigned.  
• Initial negotiation of services level agreements prior to final review by Chief Operating Officer.
• Manage vendor relationships according to contract terms and conditions, and responds to terms and conditions not being met.
• Responsible for managing the delivery if IS services to the clinics and their personnel.  This includes managing the staff and addressing their needs and priorities.  This also includes managing the outsourced IT resources we employ.
• Responsible for addressing training needs whether it is on a one-to-one basis or securing resources for group training.  This includes documenting and training on all upgrades and software.
• During and after the rollout, responsible for supporting the physician’s use of the electronic medical record, the appropriate deployment teams and the business office and clinical staff maintenance teams by providing system software support.
• Work with staff, and vendors or appropriate resources to develop effective documentation for the end user
• Implement any new software and hardware as determined.
• Manage projects through the entire life cycle: Initiation, Planning, Execution and Closure.
• Works closely with business customers to define project scope and requirements. 
• Write RFI / RFP and Project Charter documentation as the project scope and size of the project requires.
• Prepare and administer annual department and projects budget.  Work with IT Committee in development of budget, in addition to Tactical Team and the Finance Committee.
• Develops, proposes and manages project budgets.
• Oversee IS Department
• Maintain confidentiality in oral, written and electronic based information.

EDUCATION AND EXPERIENCE:

• Bachelor’s degree in computer science/engineering or related discipline; Master’s degree preferred.
• Minimum 8+ years of experience leading high-performing IT teams with substantial hands-on experience in IT systems, infrastructure, architecture, and cybersecurity.
• Minimum 5+ years of experience in the healthcare industry.
• Excellent interpersonal, negotiation and communication skills, as well as keen attention to detail.
• Comfortable with rapidly changing technologies and environments; continually seeking improvement and innovative solutions. Ability to change tactics quickly to maximize return and ensure value.
• Advanced presentation skills; ability to present complex ideas in business-friendly and user-friendly language, as well as manage conflicting priorities and influence others at all levels.
• Strong analytical, project management and problem-solving skills to make data-driven decisions.

QUALIFICATIONS AND SKILLS:

• Strong interpersonal skills with the ability to work effectively with all levels of personnel from physicians, vendors, internal staff and management.  The ability to plan, organize and lead the technical aspects of IT/Software projects to successful conclusions.
• Experience troubleshooting software application issues.
• Training or equivalent experience in project or team leadership roles.  Able to communicate effectively in a software rollout mode.
• Knowledge of HIPAA privacy and security. 
• Experience with project management methodologies.
• Good medical terminology knowledge.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office applications.

BENEFITS:

• Medical
• Dental
• Vision
• Healthcare Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Group Life
• Voluntary Life
• Voluntary Disability
• 401K
• Profit Sharing
• Employee Assistance Program