Entira Family Clinics provide comprehensive, patient-centered medical services, in family medicine clinics located in your neighborhood. As an independent organization of physicians, we are uniquely prepared to provide the highest quality of care and value for our patients and staff.  Our 10 clinic locations are conveniently located in the Twin Cities. Our organization is built on the relationships we form.  Our relationships with our patients, our employees and our community are at the center of everything we do.

Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization.

We are currently seeking an Office Float to join our team. This is a Full-time, on-site role. This role is the back-up for all business office roles.

The expected annualized base pay range for this position will be from $18.00 to $27.00, plus core and optional employee benefits. Entira Family Clinics considers various factors in determining actual compensation for this position. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

Job Functions:

• Greet patients, collect insurance information and co-pays.
• Orientation of new patients to clinic including distributing welcome packages
• Scheduling outside appointments for patients with specialists, radiology, etc.
• Completing the referral module for all referrals (specialist, outside tests and radiology and faxing to the insurance company as needed
• Transmitting diagnostic imaging and physical therapy orders.
• Entering orders into the Minnesota Gastroenterology web site
• Creating orders for tests as needed
• Sending appropriate notes, labs, and reports to specialists
• Documenting dates, time, and place for specialist appointments
• Performing quality checks to verify outside test appointments are kept.
• Responsible for updating patient accounts, new patient registration, and taking billing calls.
• Review accounts on future schedules.
• Basic understanding of ICD-10 and CPT codes.
• Post patient payments and adjustments.
• Balance all transactions
• Respond to inquiries regarding accounts from patients and insurance companies.
• Prepare bank deposit forms.
• Obtain patient medical and insurance information in order to coordinate the patient referral process.
• Maintain strict confidentiality with patient information.
• Participation with patient and family centered principles that are aligned with health care Home Standards

QUALIFICATIONS

• High school diploma, GED or equivalent
• One year experience in a medical office
• Desired skills include but are not limited to: the ability to operate a PC system and 10 key calculator and understanding basic mathematical principles.
• Must possess excellent communication, problem solving, and human relations skills.
• This position requires the ability to deal with all types of people, the ability to be flexible and work in a fast-paced environment.
• Knowledge of medical terminology.
• Working knowledge of Excel.
• Working knowledge and experience in the development and use of PowerPoint.
• Demonstrated use of Word

Benefits:

• Medical
• Dental
• Vision
• Healthcare Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Group Life
• Voluntary Life
• Voluntary Disability
• 401K
• Profit Sharing
• Employee Assistance Program